多渠(qu)道(dao)對賬時，重(zhong)復建設， 數(shu)據(ju)統一困難
客戶通過不同(tong)渠道(dao)辦理業務(wu)時，差異明顯
整體IT運營成本高
統(tong)(tong)(tong)一(yi)(yi)客戶對(dui)(dui)賬服(fu)務(wu)系統(tong)(tong)(tong)的(de)建(jian)立將為(wei)客戶提(ti)供多渠(qu)道的(de)對(dui)(dui)賬和回(hui)(hui)單業務(wu)，實現(xian)統(tong)(tong)(tong)一(yi)(yi)數據、統(tong)(tong)(tong)一(yi)(yi)簽(qian)約的(de)銀(yin)行回(hui)(hui)執類(lei)(lei)憑證處理功能(neng)，落(luo)實“以客戶為(wei)中(zhong)心”的(de)經營戰略，為(wei)銀(yin)行公司客戶提(ti)供多渠(qu)道對(dui)(dui)賬和回(hui)(hui)單業務(wu)，實現(xian)統(tong)(tong)(tong)一(yi)(yi)數據、統(tong)(tong)(tong)一(yi)(yi)簽(qian)約、統(tong)(tong)(tong)一(yi)(yi)管(guan)理、統(tong)(tong)(tong)一(yi)(yi)登錄(lu)的(de)銀(yin)行回(hui)(hui)執類(lei)(lei)憑證的(de)處理功能(neng)。
提升(sheng)客戶服務質(zhi)量，增加客戶滿意(yi)度(du)
降低(di)IT運營成本(ben)，全面提升(sheng)銀行(xing)競爭力(li)
